The service is free and confidential. We don't judge or take sides, and our advice is unaffected by any consideration other than the aims and principles of the Citizens Advice Bureau.
,One day you might need us
Right now, we need you.
Please, Donate or Volunteer.
Get help applying for Universal Credit
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call us for free: 0800 144 8 444
Visit us: Kidderminster Job Centre Monday to Thursday 10.00 - 3.0 pm ]
For online advice visit: citizensadvice.org.uk/helptoclaim
or via WebChat