Office closure due to Covid 19 Coronavirus

But we are STILL here to Help!

Advice is still available by the following methods -

Text on 0743 461 3625 stating (i) your name (ii) your postcode (iii) the type of advice needed (for example DEBT, HOUSING, BENEFITS, or OTHER). We will then call you back on your mobile phone Do NOT Text any other details

Adviceline: FREEPHONE 0808 278 7891 and Textphone: 0800 144 8884

Email - via the Enquiry Form on our website ( on the 'How can we Help You' page, or email direct -

If you require a Foodbank voucher, please call 01562 60194 - This is strictly for Foodbank Vouchers only!

We apologise for any inconvenience caused.


Henry Smith

1 Start 2 Complete
1. Please can you tell us how easy it was to contact our service?
2. Following your contact with our service, do you know more about the support you were looking for?
3. What happened as a result of our help?
Is there anything you would like to add?
4. Do you feel more able to make decisions around your finances?
5. Do you feel more confident about finding information/advice in the future?
6. Do you feel more confident about accessing information and advice online?
Is there anything you would like to add concerning Internet access?
7. Has our advice made a difference to -
A lot of differenceSome differenceNo difference
Your peace of mind and well being *
Your health and comfort *
Your feeling of independence *
8. Is there anything else you would like to tell us about the difference the advice we gave you has made?
9. Overall how happy were you with our service?
This survey was conducted by