The service is free and confidential. We don't judge or take sides, and our advice is unaffected by any consideration other than the aims and principles of the Citizens Advice Bureau.
Thank you to all our partners
Big lottery Awards For All has given us a grant for one year to help with benefits advice. This includes helping with benefit applications and appeals as well as advice on what benefits you may be entitled to. We also look at “better off” calculations if you are thinking about going back to work or taking on more or less hours. Advice can be accessed by the Kidderminster Office.
The County Council makes a contribution to our core costs to enable us to deliver the service free of charge. Part of the current contract is to provide the Worcestershire Adviceline county wide telephone service.
The Money Advice Service funds two part time caseworkers who offer free debt advice. They can also advise on debt management plans and insolvency procedures. Access to the service is via the Kidderminster Office.
The Henry Smith Charity has generously given us a grant for three years to provide a Welfare Benefits Caseworker to provide help and information on benefits to vulnerable and disabled people as well as support to volunteers and disability groups.