Scams Awareness Fortnight 2021

It's that time of year where we raise the roof on scams - a much-needed endeavour due to the sheer number of scams that are taking place to anyone anywhere. See our blog for more:
Been a victim of a scam and not sure where to turn? Or unsure if something is a scam or genuine? Call our ConsumerLine 0808 223 1133
They can also report to Trading Standards 


Last year's focus was largely on the life-changing pandemic which had a
devastating effect on people's health and livelihoods.
Since the first lockdown, staff and volunteers here immediately started working from home to ensure we could still help as many people as possible. Our main queries were redundancies and furlough, benefits and Universal Credit. You may have seen the limited success regarding the campaign for the Universal Credit uplift to be made permanent (an additional £20 per week). This was agreed by government to extend until September 2021. So, the campaign continues for this to be made permanent.
Many of us are still working - in part - from home but our service continues and we are helping more people than ever by telephone
June 2021