The service is free and confidential. We don't judge or take sides, and our advice is unaffected by any consideration other than the aims and principles of the Citizens Advice Bureau.

 

Client Satisfaction Survey 2017/2018

Chart results

Customer Satisfaction Survey 2017/2018

Contact

Please can you tell us how easy it was to contact our service?
Number of responses: 158

Support

Following your contact with our service, do you know more about the support you were looking for?
Number of responses: 158

Result of Help

What happened as a result of our help?
Number of responses: 158

Finance Decisions

Do you feel more able to make decisions around your finances?
Number of responses: 158

Future Advice

Do you feel more confident about finding information/advice in the future?
Number of responses: 158

Online Advice

Do you feel more confident about accessing information and advice online?
Number of responses: 158

Your peace of mind and well being

Has our advice made a difference to -
Number of responses: 158

Your health and comfort

Has our advice made a difference to -
Number of responses: 158

Your feeling of independence

Has our advice made a difference to -
Number of responses: 158

Overall

Overall how happy were you with our service?
Number of responses: 158