Office closure due to Covid 19 Coronavirus

But we are STILL here to Help!

Advice is still available by the following methods -

Text on 0743 461 3625 stating (i) your name (ii) your postcode (iii) the type of advice needed (for example DEBT, HOUSING, BENEFITS, or OTHER). We will then call you back on your mobile phone Do NOT Text any other details

Adviceline: FREEPHONE 0808 278 7891 and Textphone: 0800 144 8884

Email - via the Enquiry Form on our website ( on the 'How can we Help You' page, or email direct -

If you require a Foodbank voucher, please call 01562 60194 - This is strictly for Foodbank Vouchers only!

We apologise for any inconvenience caused.


Meet the Volunteers!

Wednesday, September 7, 2016

Hello, my name is Tracy. I have been volunteering for Citizens’ Advice for five years. I volunteer because I believe information is power and I find empowering people by introducing them to the information they seek is the most uplifting thing I can do with my spare time.

There is no magic to what we do; we just know where to look. It is so rewarding to show clients how to access information for themselves, especially when you learn they acted on it and were able to move forwards. And for the clients who need you to do it for them, you get to see the positive impact you had right there and then.

I highly recommend volunteering for Citizens’ Advice. The knowledge you gain and the sense of self-worth are priceless.




My name is Nassi. When I received a brilliant, free, professional service and confidential help /advice from my local CAB many years ago, I promised myself to give something back to the organisation that had helped me. Here I am; I retired last year and became a grandma. I was given the opportunity to work as a volunteer: part time receptionist.

I get lots of satisfaction from being on the front line, meeting people from different cultural backgrounds, exchanging information and experiences with my colleagues.






Interested? Please scroll up and click on 'Volunteering'. We'd love to meet you.