The service is free and confidential. We don't judge or take sides, and our advice is unaffected by any consideration other than the aims and principles of the Citizens Advice Bureau.
We will have drop in service every Thursday: 9.30 am to 2.30 pm
Do you need help to make a new Universal Credit claim?
At Citizens Advice Wyre Forest we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.
Our trained advisers can help you to:
Set-up your Universal Credit account
Complete your claim to-dos
Verify your identity
Make sure you’re providing the right evidence to the Jobcentre
Understand what Universal Credit will mean for you
If you’re not sure what help you need just get in touch and we can work out how we can support you.
Visit us at the JobCentre , Kidderminster, Monday to Thursday
Call: Freephone 0800 144 8 444 - please note this is for Universal Credit only
or via WebChat Here
You can find more information on Universal Credit Here on our National Website.